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BOOKING POLICY

1. Booking & Payment

  • All coaching sessions must be booked in advance through our official website or designated booking platform.

  • Full payment is required at the time of booking via our approved payment methods.

2. Coaching Sessions (Including VIP 8-Week Block)

  • Must be completed within 10 weeks from the date of the first session.

  • If a coach is unavailable, the expiry period will be extended accordingly.

  • Sessions must be scheduled in advance, and rescheduling is subject to availability.

3. Cancellation Policy

  • 48+ hours’ notice: No charge, and the session can be rescheduled.

  • Less than 48 hours’ notice: The full session fee will be charged.

4. No-Show Policy

  • Failure to attend a scheduled session without prior notice will result in a full charge.

5. Rescheduling

  • Rescheduling requests must be made at least 48 hours before the session and are subject to availability.

6. Late Arrival

  • Sessions will not be extended for late arrivals. The session will end at the scheduled time, and the full fee will apply.

7. Participant Responsibilities

  • Participants must ensure their contact details are accurate to receive booking confirmations and schedule updates.

8. Contact & Requests

  • All bookings, cancellations, and rescheduling requests must be made via email.
    📧 joe@joegattingcricketcoaching.com

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